Terms of Service
Last updated: August 3, 2026
These Terms of Service ("Terms") are a legal agreement between you and Definition Intelligence LLC ("Definition Intelligence," "we," "us," or "our") governing your use of the Definition Intelligence Microsoft Word add-in, website, and related services (the "Service"). Please read them carefully.
By installing, accessing, or using the Service, you agree to these Terms. If you do not agree, do not use the Service.
1. The Service
Definition Intelligence is a software program that helps you look up defined terms, sections, exhibits, and schedules within the documents you open in Microsoft Word. The add-in analyzes your document locally on your device and does not transmit your document content to us, as described in our Privacy Policy.
2. Not legal advice
Definition Intelligence is a software program that assists you in reviewing documents. It does not provide legal advice. Results may be incomplete or inaccurate, and you are solely responsible for reviewing, verifying, and relying on the accuracy of the search results. Your use of the Service does not create an attorney-client relationship with Definition Intelligence.
3. Eligibility and accounts
You must be at least 18 years old and able to form a binding contract to use the Service. When you create an account, you agree to provide accurate information and to keep your sign-in credentials secure. You are responsible for activity that occurs under your account.
4. Licenses and subscriptions
Subject to these Terms and your payment of applicable fees, we grant you a limited, non-exclusive, non-transferable, revocable license to use the Service during your subscription term.
- Individual subscriptions are for use by a single user.
- Group subscriptions allow use within your organization up to the number of concurrent users included in your plan. Access is measured by concurrent use rather than assigned seats, so your group shares access up to the plan limit at any one time.
You may not resell, sublicense, share outside your plan, reverse engineer, or attempt to circumvent the licensing or usage limits of the Service.
5. Payment, renewal, and cancellation
- Fees. Subscription fees are described at the point of purchase. Prices are in U.S. dollars unless stated otherwise.
- Billing. Payment is handled by our third-party payment providers, one of which may act as the merchant of record for your purchase. By subscribing, you authorize the applicable charge to your chosen payment method.
- Renewal. Subscriptions renew automatically for successive terms unless you cancel before the renewal date. You can cancel at any time, and cancellation takes effect at the end of your current paid term.
- Refunds. Except where required by law, fees are non-refundable. Purchases made through the Microsoft commercial marketplace are governed by the refund terms of that marketplace.
- Taxes. Any applicable sales tax or VAT is calculated and collected by our payment providers at checkout. Tax obligations may change over time, including as a result of changes in applicable law, and any taxes then due will be added to your charge at that time without further notice.
6. Acceptable use
You agree not to:
- Use the Service in violation of any law or the rights of others;
- Interfere with, disrupt, or attempt to gain unauthorized access to the Service or its systems;
- Circumvent usage limits, licensing controls, or security features.
7. Intellectual property
We and our licensors own all rights in the Service, including its software, design, and content. These Terms do not transfer any ownership to you other than the limited license described above. You retain all rights in your own documents. We claim no ownership of your documents.
8. Third-party services
The Service relies on third-party services, including Microsoft Word and our hosting, sign-in, and payment providers. Your use of those services may be subject to their own terms and policies. We are not responsible for third-party services.
9. Disclaimers
The Service is provided "as is", "where is" and "as available," without representations or warranties of any kind, whether express or implied, including any implied representations and warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted or error-free, or that its results will be complete or accurate in every case.
10. Limitation of liability
To the fullest extent permitted by law, Definition Intelligence and its owners will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, data, goodwill, or other intangible losses, arising out of or related to your use of the Service. Our total liability for any claim arising out of or related to the Service will be limited to your actual direct damages and will not exceed $1,000.
Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.
11. Indemnification
You agree to indemnify, defend, and hold harmless Definition Intelligence and its owners and service providers from any claims, losses, damages, or expenses arising out of your misuse of the Service or your violation of these Terms.
12. Termination and survival
You may terminate your use of the Service at any time by canceling your subscription and removing the add-in from Word. We may suspend or terminate your access to and use of the Service if you misuse the Service, violate these Terms, or if we discontinue the Service. Upon termination, your right to use the Service ends. Notwithstanding any suspension or termination, all provisions of these Terms other than those governing access to and use of the Service shall survive.
13. Governing law and disputes
These Terms are governed by the laws of the Commonwealth of Massachusetts, without regard to its conflict-of-laws rules. You agree that any dispute will be resolved in the state or federal courts located in Massachusetts, and you consent to their jurisdiction. To the fullest extent permitted by law, each party waives any right to a trial by jury in any dispute arising out of or relating to the use of the Service or these Terms.
14. General
- Severability. If any provision of these Terms is held to be unenforceable, that provision will be limited or removed to the minimum extent necessary, and the remaining provisions will stay in full force and effect.
- Entire agreement. These Terms, together with our Privacy Policy, are the entire agreement between you and Definition Intelligence regarding the Service, and replace any earlier statements or understandings about it.
- No waiver. If we do not enforce a provision of these Terms, that is not a waiver of our right to enforce it later.
- Assignment. You may not assign or transfer these Terms without our written consent. We may assign these Terms, including in connection with a merger, acquisition, or sale of assets.
- Notices. We may give you notice by email to the address associated with your account or by posting on our website. You may give us notice at support@definitionintelligence.com.
15. Changes to these Terms
We may update these Terms from time to time. Any changes take effect when we post the updated Terms with a new "Last updated" date. Your continued use of the Service after the updated Terms are posted means you accept the revised Terms.
16. Contact us
If you have questions about these Terms, contact us at: